Our Ordering Process: A simple, transparent journey from quote to delivery
Get a Quote
Alcove Cabinets and Wardrobes
Getting a quote is quick and easy using our online price calculator.
- Select your style and options to receive an instant online quote.
- If you’d like to take things further, submit your measurements and contact details (this is an enquiry only at this stage).
- You can also upload a photo of your space
- We’ll call you to discuss the details and answer any questions. If you’re happy to progress, we’ll move to the ordering stage (see below).
Price Calculators
Non-Alcove Furniture & Other Custom Cabinetry
For non-alcove wardrobes, media units, bookcases, kitchens, or other bespoke cabinetry:
- Complete our Enquiry Form.
- Upload a simple sketch or drawing, rough dimensions, and a photo of your space.
- We’ll review your request and provide a personalised quote.
- We’ll call you to discuss the details and answer any questions. If you’re happy to progress, we’ll move to the ordering stage (see below).
Quote Disclaimer: At this stage, your quote is simply an enquiry. There’s no obligation to proceed.
Our Ordering Process
Step 1: Quote Confirmation, Design & Deposit
- Once you’re happy with your quote, we’ll raise a 50% deposit invoice to confirm your order.
- Your deposit invoice will include a week-commencing (W/C) delivery date.
- Once the deposit is paid, we prepare scaled drawings (front elevation and plan views) for your approval.
Change of mind
- You may cancel your order up to two weeks before the scheduled delivery date.
- In this case, you’ll receive a full refund of your deposit, minus:
- a small Stripe processing fee, and
- £100 if technical drawings have already been produced.
Step 2: Approval, Production & Final Payment
- You review and approve the drawings.
- Once approved, your furniture goes into production.
- A balance invoice is issued two weeks before delivery.
- The balance must be paid in full before your furniture is dispatched.
Step 3: Delivery
- Around six weeks after your order is placed (i.e. on receipt of your deposit), and in line with the week-commencing (W/C) delivery date shown on your invoice, your bespoke furniture will be delivered.
- All units arrive pre-cut, pre-drilled, and flat-packed, with everything required for installation and a clear, step-by-step fitting sequence.
Step 4: Ongoing Support
- We offer a personalised service from start to finish.
- If at any point you have questions or need guidance with installation, we’re always at the end of the phone and happy to help.
From Quote to Delivery — What To Expect
- You share your idea – Use our online price calculator, or sketch and upload photos via the enquiry form
- We provide a quote – With clear pricing and a delivery timeframe
- You confirm – A 50% deposit secures your order
- We create drawings – Sent to you for approval
- We manufacture – Your furniture goes into production
- We deliver – Ready to install at home
- We support you – Help is always available if you need it
For non-alcove wardrobes, media units, bookcases, kitchens, or other bespoke cabinetry:
Complete our Enquiry Form.
Upload a simple sketch or drawing, rough dimensions, and a photo of your space.
We’ll review your request and provide a personalised quote.
We’ll call you to discuss the details and answer any questions. If you’re happy to progress, we’ll move to the ordering stage (see below).
[Enquiry Form]
Quote Disclaimer: At this stage, your quote is simply an enquiry. There’s no obligation to proceed.

